Information We Collect

When you use our website, we may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, review content, contact form messages, and email signup information.

We may also collect basic technical information such as your IP address, browser type, device information, pages visited, referral source, and general site activity through cookies, analytics, security tools, and similar technologies.

How We Use Your Information

We use your information to process orders, accept payments, ship products, send order updates, respond to questions, provide customer support, prevent fraud and spam, improve our website, manage reviews, and send marketing emails if you choose to subscribe.

Orders, Payments, and Shipping

When you place an order, your checkout information is used to complete the purchase and deliver your products. Payments may be processed through trusted third-party providers such as Stripe, PayPal, Venmo, or other payment options available at checkout. Cottonridge Outdoors does not store your full credit card number on our website.

Shipping information may be shared with shipping carriers and service providers so your order can be prepared, shipped, tracked, and delivered.

Email Marketing

If you sign up for Cottonridge Outdoors emails, we may use your email address to send updates about new products, promotions, events, and store news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Reviews and User Content

If you submit a product review or other content, we may display your review, name or display name, rating, and submitted content on our website. Reviews may be moderated before or after publication.

Cookies and Analytics

Our website may use cookies and similar technologies to keep the store working properly, remember cart or checkout details, understand site traffic, measure performance, improve the shopping experience, and help protect the site from spam or abuse.

You can adjust cookie settings in your browser. Some parts of the website may not work correctly if cookies are disabled.

Security and Spam Protection

We may use security tools, fraud prevention tools, reCAPTCHA, payment risk checks, and similar services to help protect our website, checkout, forms, reviews, and customer accounts from spam, fraud, abuse, and unauthorized access.

Third-Party Services

We use third-party services to operate our store, process payments, ship orders, send emails, analyze website activity, prevent fraud, and manage website features. These providers may process information according to their own privacy policies and terms.

Examples may include WooCommerce, Stripe, PayPal, MailPoet, Google services, shipping carriers, hosting providers, and security tools.

How We Share Information

We do not sell your personal information. We may share information with service providers only as needed to run the store, complete orders, process payments, deliver products, send emails, maintain security, comply with legal obligations, or protect our rights and customers.

How Long We Keep Information

We keep order, account, email, review, and customer service information for as long as needed to operate our business, comply with tax and recordkeeping obligations, resolve disputes, prevent fraud, and provide support.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, tax, security, and business recordkeeping requirements. You may also unsubscribe from marketing emails at any time.

Children's Privacy

Our website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last updated date. Continued use of the website after changes are posted means you accept the updated policy.